FAQs and Customer Testimonials
Frequently Asked Questions
Are the vessels safe?
Yes we are governed by the Governments Marine Coastguard Agency (MCA). Staff training is carried out on a regular basis throughout the year.
Are we food allergen & intolerance aware?
Passengers concerned about the presence of allergens in our food are welcome to ask a member of staff for assistance, before deciding on their meal choice.
Do you have disabled access?
Yes, we do have disabled access and welcome wheelchair users on to both of our vessels. As of mid April 2017, our stunning brand new River lodge departure point will also have a disabled WC. Please however note that for safety reasons, we do not allow wheelchairs on to the top deck of the Nottingham Princess and that electric wheelchairs are too heavy for our staff to handle on to the boat as well as too large to make the turn down the entrance corridor of our boats. Please also bear in mind that the WC doors are not wide enough to accommodate wheelchairs. Our staff are as always, willing to help should you require assistance. We also restrict the total number of wheelchair bound passengers to 6 per cruise.
Do you sail all year round?
Unlike other river operators we do sail all year, giving you the customer the chance to see all the changing seasons in comfortable surroundings.
What route do you take?
Whilst the booking staff endeavour to provide an idea of where on the river we are able to cruise, the route on the day is always decided by the Captain of the vessel. In deciding the route the Captain will take the weather, any safety issues and river traffic into account.
Can we hire the vessel privately?
The vessels are available for private charter 52 weeks of the year, day or night. Versatility is our aim! People pleasing is our game!
Can we hire the River lodge privately?
The simple answer is yes, as of mid April 2017 our stunning brand new river lodge with bar, kitchen, reception room, ample parking space all set in a beautiful countryside location will be available for hire. Please contact us for a private viewing.
What is the minimum party size?
A minimum party size can range from 1 to 150. In fact we pride ourselves in giving all our customers the chance to enjoy the "princess river cruise" experience without being tied to a minimum party size.
What is the minimum passenger age for an evening sailing?
The minimum age for passengers allowed on an evening sailing is 18 years old with valid photo id.
What is your passenger carrying capacity?
Our Passenger capacity on the Nottingham Princess is 150 passengers and 60 passengers on the Nottingham Prince. However, for formal sit down lunch or dinner events we would recommend a maximum of 110 passengers for the Princess and 50 passengers for the Prince.
What bar facilities are on board?
A great question! We have two fully stocked bars on both vessels(one per deck). Competitively priced and manned by professional and attentive staff.
Is there a choice of entertainment on board?
Yes all of our evening cruises have a disco and a resident DJ. A wide variety of entertainment can be provided to suit any mood or occasion.
Can I get married on board the vessels?
Unfortunately, we do not have the license to allow a marriage ceremony to be carried out on board our vessels. You would however welcome to arrange a separate blessing on board the vessel with a minister of your own choice.
Is there ample car parking facilities available?
Yes there is ample parking for cars and coaches at each of our vessels departing points
Will I get Sea Sick?
Our vessels are purpose built for river cruising and provide a stable environmentally friendly platform. Both rivers are non-tidal and are as smooth as the proverbial mill pond.
What clothes should I wear?
Smart casual is the norm, although some functions may require a specific dress code. It is advisable to wrap up warm should you wish to take the night air on the open decks. Ladies, please remember that you are on a boat and in this regard we recommend that you wear sensible footwear, if in doubt, feel free to ask our office staff for further guidance.
A Selection of Customer Testimonials from the Princess River Cruises Experience
Most of our business comes from recommendations and repeat bookings!
Here's what some of our past customers have to say about "Princess River Cruises"
Liana and Marty - Wedding 25th January 2014
"To all at Princess River Cruises. Sorry for the delay in writing this, we were busy enjoying a nice long honeymoon in Sri Lanka!
We just wanted to thank you all for a memorable Wedding reception aboard the Nottingham Prince. The quality of the food surpassed my expectations. It was so good! My guests loved their time onboard and enjoyed having a dance to the DJ`s impressive selection of music. We had a great time made possible by you all. Thank you so much! All the best, Liana + Marty"
Isobel and Malcolm Starr
"To Princess River Cruises, many thanks for making our Ruby Wedding Anniversary celebration on Saturday 21st November a very happy occassion. The staff were very friendly and helpful and special thanks to Louise who made everything run very smoothly. The food was great and everyone enjoyed it. We`ll have to find another "special event" to book another cruise with you! Many thanks again."
Marian and Ray Sallis
"Thank you so much for all the arrangements on our Diamond Wedding Party onboard the "Prince" last Saturday. We had a lovely day we will always remember. Everyone enjoyed themselves and the staff were all excellent. The food was very much enjoyed, so praise to all! Would recommend trip to anyone interested. Many thanks."
Sandie J - Imperial Tobacco
"Thank you for our lovely river cruise on 27th June. We enjoyed delicious served by friendly, attentive staff. Our guests said the cruise was a perfect choice for our retirement party and that they thoroughly enjoyed themselves. Thank you for making it a special occassion."
Dr N.D. Chapman - HM Coroner for Nottingham
"Your staff were excellent, co-operative and very pleasant."
Lisa Barningham - Nottingham Law Society
"Please pass on our appreciation to your crew whose service was excellent throughout the evening."
Tony Widdowson - Nottingham
"Your organization was impeccable, the food both stunning to look at and a joy to eat. The staff members were polite, courteous and solicitous."
Lady Laing - Hertfordshire
"Everyone enjoyed themselves immensely and this would not have been possible without good planning and charming service..."